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Privacy Policy

Koilege is dedicated to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information as a member of our Savings and Credit Cooperative Society (SACCO).

Information We Collect

We may collect the following personal information from you:

  1. Name
  2. Email address
  3. Phone number
  4. National ID number
  5. Next of kin details, including name, relationship, contact information
  6. We collect this information to facilitate your membership with Koilege and provide you with our SACCO services.

How We Use Your Information

We use the information we collect for the following purposes:

  • Managing your membership and accounts with Koilege.
  • Processing transactions and providing SACCO services to you.
  • Communicating with you about your account, services, and updates.
  • Complying with legal and regulatory requirements.
  • Information Sharing

We may share your personal information with the following parties:

  • Service providers who assist us in operating our SACCO and providing services to you.
  • Regulatory authorities or law enforcement agencies as required by law or to protect our rights and interests.
  • With your consent or as otherwise disclosed at the time of collection.
  • Data Security

Koilege employs appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Your Rights

As a member of Koilege, you have the following rights regarding your personal information:

  1. Access and request a copy of your personal information held by Koilege.
  2. Update or correct any inaccuracies in your information.
  3. Request the deletion of your personal information, subject to legal and contractual obligations.
  4. Opt-out of receiving marketing communications from Koilege.
  5. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated to you through our website or other appropriate channels.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at +254 710 953 169.